Refund Policy
Last updated: November 13, 2026
Our 30-day money-back guarantee
We want Pexe to work for you. If you follow the program for at least 27 days and don’t see a difference, you can request a full refund within 30 days of your purchase.
Why we ask for proof
Some people bought Pexe just to download the guides and then asked for a refund without ever following the program. Because Pexe is a digital product, it can’t be returned like a physical item. Asking for proof of your 27 days keeps the guarantee fair for the men who actually do the work, and lets us keep offering it.
How it works
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Request your refund within 30 days of your purchase date.
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Email support@chestbuild.com from the email address you used at checkout, and include your order number.
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Include photos of your completed daily planner pages for all 27 days, plus your Day 1 and latest progress photos or short workout videos. Your face doesn’t need to show. Refunds are only given with this proof.
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We review every request within 2 business days. Approved refunds are returned to your original payment method through our payment provider, Lemon Squeezy, usually within 5 to 10 business days.
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The guarantee is limited to one refund per customer.
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Once a refund is issued, your access to Pexe ends and your download links are deactivated.
Before you purchase
We strongly encourage you to:
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Read the full product description carefully
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Review the FAQ on our website
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Email us at support@chestbuild.com with any questions before purchasing
We are happy to answer any questions to help you make the right decision before you buy.
Billing and access problems
Separately from the guarantee, we will always issue a full refund if:
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You were charged more than once for the same order
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Your download link was never delivered despite a correct email address
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A verified technical failure prevented access to your purchase
In these cases, email support@chestbuild.com with your order details and we will investigate immediately.
Contact
For refunds, billing, or access issues, email support@chestbuild.com. We respond within 24 to 48 business hours.